Gennie Wedekind
Administrative Assistant
Salt Lake City, Utah
(801) 835-7029
gmichwedekind@gmail.com
Skills
HTML5
CSS
Photoshop
Illustrator
Administrative/Marketing/Entry QA
PurePredictive Inc
August 2015- Present
Expertise
Salesforce
Data Entry
Office Duties
Speech Communication
IT Asset Management
Admin Duties: answering phones, directing visitors and clients,
creating spreadsheets and presentations, completing extensive
expense reports, IT asset control.
Marketing Duties: market research, updating companies social
media platforms, maintaining the marketing database platform
up to date
QA Duties: Program Logic & Optimization, tracking, logging &
reporting, regression testing, acceptance testing, defect and bug
discovery
Communication Receptionist
Roseman University
November 2014 - August 2015
Responsibilities included advanced computer skills and proven
ability to plan and organize tasks and responsibilities efficiently.
Recognized for accuracy in handling multiple functions including
customer queries, information monitoring, attention to detail and
strong work ethic. Proven strong interpersonal and
communication skills.
Education
AS in Speech Communication
May 2015
Salt Lake Community College
AS in General Studies
May 2015
Salt Lake Community College
Bookstore Associate
World Duty Free Group
May 2012 - July 2013
Provided excellent customer service skills and followed the best
seller lists. Adept at recommending books to customers, maintaining
inventory numbers and keeping the shelves stocked. I specialized in
contemporary literature and children's literature.
Call Center Representative
Xpress Shuttle Transportation
July 2011 – May 2013
Areas of support included customer service in a fast-paced
environment including inbound and outbound phone calls. Operated
in a predominately live contact environment, responding to a variety
of incoming customer calls. Utilized unparalleled problem solving and
conflict resolution skills on day-to-day tasks. Performance metrics
include average handle